My account

Account settings

• How to create a secure password?
• How to enable push notifications in the app
• Is it possible to change the currency of my account?
• How do we protect you if there’s a new device login on your account?
• How many phone numbers can I add to my Capital.com account?
• Login via Liveness (live selfie) as 2FA alternative

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Account types

• What is a retail client?

Closing your account

• How can I close my account?

Opening an account

• What is the minimum age to start trading?
• Can I open an account for my child?
• Can I have more than one account?
• How can I change my password?
• In which currencies can I open an account?

Update account details

• My date of birth is incorrect - need to update?
• How can I change my email address?
• How can I change the phone number on my account?
• I've moved countries. I now live abroad. How do I update my details?
• How can I update my address?
• How can I update my personal details on my account? I'm now married and changed my name/surname

Verification

• What if I don’t have all my address details?
• How do I upload documents?
• What is my post/zip code?
• Who is considered a ‘US person’?
• Why was my proof of identity rejected?
• Why was my proof of address rejected?

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